Connect+ is a wholesaler that provides electrical products to a wide network of stores. It offers various reduced goods and services, marketing, administrative support, warehouse stocking, shipping, and more. The stores are franchises connected to the Connect+ brand.
Since every franchise location has its software, the Connect+ network now uses a variety of software systems. Since there isn’t a single platform, every store operates differently and communicates with the same suppliers. Connect+ intends to make its software available to all of its affiliates. They selected Odoo.
A customised version of Odoo called Connect-ERP was created for the Connect+ network, which has more than 500 stores. Shops will be able to manage all after-sales procedures in Connect-ERP, submit purchase orders straight to suppliers, and handle sales from leads to invoicing using this system. The following Odoo apps were suggested to accomplish this. Some were customised, but the majority were standard:
CRM: Standard; no personalisation.
POS: This was substantially customised because POS is a crucial function for all of the brands that operate under Connect+. To fully integrate Odoo Sales, Odoo restored the capabilities such that all sales orders are loaded straight into POS to settle them or receive a down payment for an order, rather than utilising the standardised POS application.
Subscription: utilised to oversee ongoing services like maintenance and licenses.
Purchase: directly connected to suppliers to send purchase orders quickly and automatically.
Inventory: used to manage the master data for products that come from integrations (PIM).
To replace the outdated system, accounting has been implemented.
Project/Timesheet: to oversee the repair processes and send the client an invoice. Because Connect+ franchises have special repair workflows, this was tailored.
Website: To provide final customers with portal access to guarantee order follow-up and fixes.
The approach taken was carefully thought out to successfully implement this project at so many stores. Odoo established four specific success packs: Basic (10 hours) with Q&A for stores wishing to independently execute their solution, Medium (30 hours), and Full (50 hours and 10 hours, respectively). It is always possible to request additional hours. In every instance, an Odoo consultant is tasked with completing the To-dos listed in the Odoo implementation guide to swiftly execute the solution. The goal is to launch in eight weeks.
A template database hosted on odoo.sh is supplied to expedite the startup process. It contains all of the applications listed above, the fundamental setup, and the majority of the common master data. The following resources are offered to aid in the onboarding of new users to Connect-ERP: a dedicated Connect+ FAQ database, eLearning that covers both standard and customised capabilities and an implementation guide that includes planning and a sheet of tasks for each phase.
Numerous retailers in the Connect group, including Excellent, Selection, and Expert, have already decided to move to Odoo.
Another game-changer has been the integration with Connect+’s Odoo database. The integration of all the modules is what the companies appreciate most about Odoo. Since they are all in sync, there is no need to re-enter data from one system to another. They now have linked apps and a central database containing all their information. The stocklist will immediately reflect a fresh inventory adjustment. The contact made in sales may now be found directly on invoices, and the product previously generated in inventory can be invoiced immediately. It saves 1.5 hours a day on average because of the Odoo solution.
